Privacy Policy

Effective Date: 12/28/2024

Indy Hygiene Hub ("we," "us," or "our") is committed to protecting the privacy of our donors, volunteers, and the families we serve. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with us.

Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, and mailing address when you:

    • Make a donation

    • Sign up to volunteer

    • Register for assistance or services

    • Subscribe to our newsletter

  • Demographic Information: Such as your age, gender, household size, income range, or other demographic details. This information may be:

    • Voluntarily provided by you through Google Forms used for event registration, surveys, or service applications

    • Collected through tools like Google Analytics and Meta Pixel

  • Automatically Collected Information: Such as your IP address, browser type, and website usage patterns through tools like Google Analytics and Meta Pixel.

How We Use Your Information

We use your information for the following purposes:

  • To process donations and send donation receipts

  • To communicate with you about our events, services, and volunteer opportunities

  • To share updates, newsletters, and promotional materials related to our mission

  • To display tailored advertisements on platforms like Facebook, Instagram, and Google

  • To analyze website usage and improve our website and services

  • To better understand and serve our community by analyzing demographic data

  • To support grant applications and provide required reports to our grantees. All demographic information used for these purposes is provided anonymously.

Data Sharing and Security

  • No Sharing or Selling: We do not sell, trade, or share your personal information with third parties, except as required by law or to fulfill the purposes outlined in this policy.

  • Security Measures: We use secure technologies such as SSL (Secure Sockets Layer) to protect your data. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, such as Google Analytics and Meta Pixel, to enhance your browsing experience and deliver personalized content. These tools may collect demographic information as part of their reporting features. You can manage your cookie preferences through your browser settings.

Your Rights and Choices

You have the right to:

  • Opt-out of receiving emails from us by clicking the "unsubscribe" link in any email.

  • Disable cookies or use browser tools to block tracking technologies.

  • Request access to, correction of, or deletion of your personal data by contacting us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.